Problemas con elementor - by Adri Patiño

This topic has 6 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Adri_Patino
    Adri Patiño
    Participant
    May 29, 2020 at 22:57

    Hola. instalé xstore y ahora no me permite asociar mi cuenta a la biblioteca de elementor. he actualizado elementor pero es como si el tema no fuese compatible

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:31

    Hello,

    Please describe in more detail with screenshots what exactly doesn’t work correctly.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Xliness
    Xliness
    Participant
    December 29, 2021 at 16:54

    Me pasa exactamente igual desde hace unas semanas, mi home realizada con elementor no funciona y lo tengo todo actualizado

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 30, 2021 at 10:43

    Hello, @ Xliness

    What version of theme do you use? Provide us with WP Dashboard and FTP access to your site and tell us the credentials required to connect you Elementor in Private content area.

    Regards

    Avatar: Xliness
    Xliness
    Participant
    December 30, 2021 at 19:33

    Home broken

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 31, 2021 at 11:02

    Hello,

    Your system does not allow us to log in https://prnt.sc/25e6r09 Unblock access to your Dashboard, please.

    Contact your hosting provider to get FTP access. Also, tell us the credentials required to log in to your Elementor account.

    Regards

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