This topic has 4 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler
Hi. Page Importer for WPBakery I’m having trouble doing your step.
“Failed API connection. Why this might happened: – Your server does not allow outgoing connections Contact theme support to get help with this.” I am getting your message. What’s the problem.
Hello,
Have you activated the theme using a purchase code? Do you use the latest version of Core plugin? If so, contact your hosting provider to fix this problem.
Make sure that your hosting:
1. Allows http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.
Regards
I activated the theme using a purchase code. I’m using the latest version of core plugin
Let us know an answer from your hosting provider.
Regards
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