Return to previous page

Product variations not working in desktop

This topic has 4 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

Vitor

Participant

June 18, 2020 at 23:21

The product variations section of the theme is not working on desktop. I added products with variations and then it fails to select after the page is fully loaded.
It happens only in desktop. In mobile it’s ok.

I had:
Checked that woocommerce and theme are updated on the latest version
Checked that there are no outdated woocommerce files for the site
Additionally, i had changed the theme to ‘twentyseventeen’ to check if it is one plugin problem or if it is some sort of problem in the theme. It worked just fine.
I had already changed back to xstore theme but i need some help on this.

This is on a live site so I need assistance urgently. Thank you.

Adding to this, the site is very slow. Can you help me with that to?

Site URL: http://www.yamfoods.pt

Please, contact administrator
for this information.

#241329 Copied Theme version: 6.3.5.1.0 WooCommerce version: 4.2.0

3 Answers

Rose Tyler

Support staff

June 19, 2020 at 10:04

Hello,

Fixed. Please check now.

Regards

#241365 Copied

Vitor

Participant

June 19, 2020 at 18:10

Hello,

yes. that it’s solved but now my home page is not working properly. The revolution slider is on the page on back office but not in front enn. The same with the call to action buttons..

Did you notice how much slow the site is?

#241443 Copied

Rose Tyler

Support staff

June 20, 2020 at 08:22

Hello,

Please clear all cache and check now.
Follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#241487 Copied
Viewing 4 results - 1 through 4 (of 4 total)