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Problem Product Photos - by Naturalm - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

  • Avatar: Naturalm
    Naturalm
    Participant
    June 25, 2020 at 22:47

    I have started using “XStore Child” and the product photos are not visible on the product page.

    #242193 Copied Theme version: 6.3.6
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2020 at 07:54

    Hello,

    Clear cache and check one more time.
    Please provide URL and temporary wp-admin access.

    Regards

    #242228 Copied
    Avatar: Naturalm
    Naturalm
    Participant
    June 26, 2020 at 08:30

    Do it

    Please contact administrator
    for this information.
    #242235 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2020 at 09:22

    Hello,

    Please check credentials – http://prntscr.com/t6sckk

    Regards

    #242242 Copied
    Avatar: Naturalm
    Naturalm
    Participant
    June 26, 2020 at 13:38

    Change it

    Please contact administrator
    for this information.
    #242271 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2020 at 13:48

    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check images then.
    If this doesn’t help, provide temporary FTP access.

    Regards

    #242275 Copied
  • Viewing 6 results - 1 through 6 (of 6 total)

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