Return to previous page

Plugin doesn't work with xstore theme.

This topic has 8 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

Guilherme Bernardes

Participant

July 13, 2020 at 11:41

Hello, I have purchased MWB variation table plugin (https://codecanyon.net/item/woocommerce-table-view-for-variations/20564090) but it’s not worlking with xstore theme. I have tried another theme and it’s work fine. Could help me to fix this issue?

#244257 Copied Theme version: 6.3.7

7 Answers

Olga Barlow

Support staff

July 13, 2020 at 15:57

Hello,

What exactly does not work? Could you, please, explain in more detail and also provide us with WP Dashboard and FTP access to your site?
We’ll check and try to help you.

Regards

Regards

#244275 Copied

Guilherme Bernardes

Participant

July 13, 2020 at 19:44

When I activate the plugin the table doesn’t appear in the product page…

Please contact administrator
for this information.

#244301 Copied

Olga Barlow

Support staff

July 13, 2020 at 21:30

Hello,

I have checked this product https://loja.dilucky.com.br/produto/vestido-angela/ and see the table http://prntscr.com/th5axl Should any other table appear there?
Provide us with link to product with the error, please.

Do you have the mentioned issue only when the single product builder is enabled or with the built-in layout too?

Regards

#244322 Copied

Guilherme Bernardes

Participant

July 13, 2020 at 22:42

Hello Olga. This table is from another plugin. The table of “MWB variation table” only appears when I use full width layout: https://prnt.sc/th6g2e

#244330 Copied

Olga Barlow

Support staff

July 14, 2020 at 10:48

Hello,

Please, provide us with link to product where that plugin works fine at least with the default theme to find out why it does not work with our theme. Because we have enabled the Storefront and see only js errors https://prnt.sc/thgfx0
And ask plugin author what WooCommerce hook do they use to display that table.

Regards

#244361 Copied

Olga Barlow

Support staff

July 14, 2020 at 11:19

P.S. Found option to enable it. It works with the default layout if you display tabs below the image because the plugin uses woocommerce_after_single_product_summary WooCommerce hook. We are checking if it’s possible to add the compatibility of that plugin with the single product builder.

Regards

#244365 Copied

Olga Barlow

Support staff

July 16, 2020 at 08:21

Hello,

Our developers studied the issue and unfortunately, it’s no possible to add that hook if you use the single product builder. So, if you want to use that plugin switch to the default layout and use tabs below the product to display the table before the tabs.

Regards

#244547 Copied
Viewing 8 results - 1 through 8 (of 8 total)