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Edit Contact Us Contact Form Grid - by Skye

This topic has 8 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

Skye

Participant

July 26, 2020 at 22:41

Hi, I have added an extra line into the contact form on the contact us page “Subject”. This seems to have messed up the form grid alignment. Can I please how do I edit the form (ie the lines that sit around the text)? When I try to ‘Edit with WPBakery Page Builder’ I get an error page (pics in private area).

Also can you please advise where I edit the position of the error messages when required fields are not completed. Currently it is not clear which fields these message link to.

Many thanks

Please, contact administrator
for this information.

#245535 Copied Theme version: 6.3.7 WooCommerce version: 4.3.0

7 Answers

Olga Barlow

Support staff

July 28, 2020 at 09:41

Hello,

1) Could you, please, provide us with temporary WP Dashboard access to your site to check the mentioned error while you edit it? Also, provide us with server error logs to get more information about error.

2) Where exactly do you want to add the Subject field in the form layout? Above the Message area?

3) Error message appears below the input field https://prnt.sc/tprgun Where do you want to display it?

Regards

#245637 Copied

Skye

Participant

August 19, 2020 at 21:30

Hi, my apologies for not following this sooner, I was prioritising getting the website to actually work.

1) I’ve added the access codes in the private area. The error message was site wide and has been fixed.

2) I’ve added the subject field on top of the message field.

3) The way the contact form works is exactly like the demo and I assume how it is intended to work, so not an error, however I find the layout and error message unclear. I have tried to create a form from scratch to try and get a ‘boxed field’ form but I still get the same format in xstore.

Firstly the location of each of the “titles” of the sections isn’t consistent. The ‘subject’ (added by me) and ‘message’ maybe could be in the centre of the area to type in
https://prnt.sc/u2fyh5

Secondly, could the error messages be aligned to the box they are referring to? See pic below.
https://prnt.sc/u2frh0

Many thanks.

Please contact administrator
for this information.

#248621 Copied

Olga Barlow

Support staff

August 20, 2020 at 15:14

Hello,

Password is incorrect http://prntscr.com/u2wf5w

Regards

#248711 Copied

Skye

Participant

August 21, 2020 at 14:00

My apologies please try the details in the private area

Please contact administrator
for this information.

#248794 Copied

Rose Tyler

Support staff

August 22, 2020 at 09:13

Please check one more time – https://prnt.sc/u3wu4u

Regards

#248862 Copied

Skye

Participant

August 22, 2020 at 13:20

I am so sorry, I think you were provided with the wrong URL due to an auto-complete field.

URL…
http://littlebirdfabrics.co.uk/wp-admin/

Sorry again and many thanks

Please contact administrator
for this information.

#248889 Copied
Rose Tyler

Support staff

August 25, 2020 at 10:20
Hello,

Sorry for the delay in answering.
Add the next custom CSS code:
```
.wpcf7-form ::placeholder {
    text-align: center;
}
```
There is no mentioned possibility for the error messages.

Regards
#249156 Copied
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