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Reviews showing – error? - by Giles

This topic has 4 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

Giles

Participant

August 3, 2020 at 18:53

Hi, there are reviews showing on this page https://www.web-design-hosting-surrey.co.uk/skinsense-test/product/retinol-booster-night-drops-15ml/ see https://prnt.sc/tsnoxd

But there are no reviews in the back end – see https://prnt.sc/ttd1z2

Do you know why this might be happeing? I ‘cloned’ the page so I guess it’s somehting to do with this but i can’t work out how to fix it.

Let me know if you have any ideas.
Thanks,
giles

Please, contact administrator
for this information.

#246412 Copied Theme version: 6.3.7 WooCommerce version: 4.2.2

3 Answers

John Holden

Support staff

August 4, 2020 at 05:11

Hello,

It caused by cache, please clear all cache. I made a test and it showing up https://www.web-design-hosting-surrey.co.uk/skinsense-test/product/retinol-booster-night-drops-15ml/#comment-55

Reviews is the built-in option of the WooCommerce plugin. You can enable it in the WooCommerce > Settings > Products http://prntscr.com/tpuzwo and also enable/disable for every single product http://prntscr.com/tpv0qo

Regards,
Hung PD

#246440 Copied

Giles

Participant

August 4, 2020 at 11:48

Okay, thanks. I’ll do some more tests.

#246481 Copied

Olga Barlow

Support staff

August 4, 2020 at 12:13

You are welcome.

Regards

#246491 Copied
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