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Why adding html code to this theme does not work?

This topic has 5 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: JS
    JS
    Participant
    August 12, 2020 at 19:02

    Hi, i tried adding this code to the website, but it cannot track. I pasted the same code to my other website and it works. Why is that so? Can you help me with this?

    So the tracking no is 060301665961931

    it works: https://www.tracking.my/citylink/060301665961931
    it works: https://shop.begolfpro.com/track-my-order/
    it does not work: https://www.gogutty.com/shipping-delivery/

    I was asked to enter this code from this website: https://www.tracking.my/track-button




    #247519 Copied Theme version: 6.3.9 WooCommerce version: 4.3.0
    4 Answers
    Avatar: JS
    JS
    Participant
    August 13, 2020 at 09:04

    Hi, any update for this case ya?

    #247585 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2020 at 12:14

    Hello,

    Provide us with temporary WP Dashboard access to your site to check how you added the code.

    Regards

    #247661 Copied
    Avatar: JS
    JS
    Participant
    August 13, 2020 at 14:56

    Added to the shipping and delivery page

    Please contact administrator
    for this information.
    #247695 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 13, 2020 at 18:41

    Hello,

    onclick="inputTrack()" was missing http://prntscr.com/tz470u

    Regards

    #247741 Copied
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