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Problem with activate my XSTORE theme - by Marcellino Maco Opavský

This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: Marcellino_Maco_Opavsky
    Marcellino Maco Opavský
    Participant
    August 13, 2020 at 10:08

    I’m trying to activate my theme with the Envato activation code but I can’t. The Register Theme button is disabled.

    I have update XSTORE theme and XSTORE CORE to latest version but problem still here-

    #247612 Copied Theme version: 6.3.9.1 WooCommerce version: 4.3.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 10:19

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    #247619 Copied
    Avatar: Marcellino_Maco_Opavsky
    Marcellino Maco Opavský
    Participant
    August 13, 2020 at 11:17

    Hello,

    i Donwgrade WP and activcate license. The UPDATE again for new version. This FIX the bug.
    But in new version the theme activating is not working!

    #247649 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 12:35

    Hello,

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    #247672 Copied
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