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Woo Commerce Page Number Problema / Sync with XStore Theme

This topic has 10 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

Karen Moreira

Participant

August 20, 2020 at 03:22

Hello,

After updating the theme and the woo commerce plugin, they have some compatibility errors.

1) The message bellow is displayed on the wordpress panel, but the theme is already in its last update:

“Your theme (XStore Child) contains copies of outdated WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Correction suggestions:

Update your theme to the latest version. If no updates are available, contact the author of your theme asking about compatibility with the current version of WooCommerce.
If you copied a template file to change something, then you will need to copy the new version of the template and apply the changes again.”

2) The product pages have navigation problems with the page numbering.

For example, if you are accessing page 1 and advance to page 2, the bookmark continues to appear as it is on page 1 and does not allow you to go to any other page, not even page 3.

See attached prints.

This error started when I updated the theme. Therefore, I believe that item 1 is related to item 2.

How to proceed?

Can you access my website and resolve this directly? I will send the login and password in private.

Thank you.

Please, contact administrator
for this information.

#248626 Copied Theme version: 6.3.9.2 WooCommerce version: 4.4.1

9 Answers

John Holden

Support staff

August 20, 2020 at 05:39

Hi,

1. Please update theme to latest version.

2. Admin credential is incorrect, please check again

Regards,
Hung PD

#248635 Copied

Karen Moreira

Participant

August 20, 2020 at 21:08

Hello,

The theme is already at the latest version.

Please check the credentials now.

Please contact administrator
for this information.

#248740 Copied

John Holden

Support staff

August 21, 2020 at 06:00

Hi,

It is working for me https://prnt.sc/u392h1

Regards,
Hung PD

#248762 Copied

Karen Moreira

Participant

August 21, 2020 at 21:54

Ok, this item is resolved.

But the first item, regarding the messagem, persists.

Can you check that message? The compatibility of plugins from woocommerce with the theme.

Regards

#248838 Copied

Rose Tyler

Support staff

August 22, 2020 at 09:47

Hello,

I do not see the message about outdated files. Is it solved?
Let us know if you need any further assistance.

Regards

#248868 Copied

Karen Moreira

Participant

March 30, 2021 at 22:25

Hello there,

This problem is not solved! I still have this issue of page navegation, page filters, and every command in that first page regarding filters or page navigation doesn’t work.

“The product pages have navigation problems with the page numbering.

For example, if you are accessing page 1 and advance to page 2, the bookmark continues to appear as it is on page 1 and does not allow you to go to any other page, not even page 3.”

My theme and plugins are 100% updated.

See the problem here:

https://raylay.com.br/product-category/todascategorias/biquinis/

Thanks

Please contact administrator
for this information.

#281842 Copied

Rose Tyler

Support staff

April 1, 2021 at 07:20

Hello,

Sorry for the delay in answering and thanks for the reply.
Fixed. Please clear cache and check pagination now.
Let us know if you need any further assistance.

Regards

#282036 Copied

Karen Moreira

Participant

April 1, 2021 at 16:29

Hello there,

The navigation problem was solved, thanks.

But appears two box in my page with loren ipsum texts. Please do not add any new information at the page.

Can you remove these two blocks?

FREE WORDLWIDE DELIVERY and 24/7 SUPPORT CENTER

Regards

#282169 Copied

Rose Tyler

Support staff

April 1, 2021 at 16:31

Hello,

Check now.

Regards

#282170 Copied
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