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Can't translate xStore default language using Loco Translate

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

Canary Prime

Participant

August 21, 2020 at 18:17

Hello,

I have followed the steps listed here

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

I can see language and some transalations added to theme and plugin and have also added some manually

However, when I visit the site I still see default(English). My site language is Spanish, language which I am trying to translate to

#248823 Copied Theme version: 6.3.9.3

5 Answers

Canary Prime

Participant

August 21, 2020 at 18:19

#248824 Copied

Canary Prime

Participant

August 21, 2020 at 18:20

As you can see I have succesfully imported the template, but transalations are not taking place for some reason

#248825 Copied

Rose Tyler

Support staff

August 22, 2020 at 09:19

Hello,

Thanks for contacting us.
You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.
Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
Let us know if you need any further assistance.

Regards

#248863 Copied

Tiavina

Participant

August 31, 2024 at 10:59

Hello,
I have the same issue. I followed the indicated steps but nothing happens. My website is still in english even if I complete all strings in Loco translate to make it in french. I also click on synch button. The files are in the right place. Could you help please ? Thanks

#412500 Copied

Tony Rodriguez

Support staff

August 31, 2024 at 11:32

Hello, @Tiavina,

Thank you for contacting us and for using XStore.

We kindly request that you create a new topic on our support forum and provide wp-admin access in the private content area. This will enable us to review your settings and assist you more effectively.

Additionally, could you please provide a screenshot of the issue? This will help us better understand the problem and expedite our support.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#412503 Copied
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