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Install base demo content and other theme demos

This topic has 4 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: hanawhisper
    hanawhisper
    Participant
    August 24, 2020 at 11:03

    Hi,
    I purchased Royal Theme for another site and I can’t install any of the demos I want for this page because when I tray to INSTALL BASE DEMO CONTENT, nothing happens.

    Can you please help.
    Kind regards,
    Hana

    #249047 Copied Theme version: .6.3.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 25, 2020 at 17:28

    Hello,

    Take our apologies for this inconvenience. Could you, please, provide us with WP Dashboard and FTP access to your site and we’ll help you with this issue? Also, tell me what demo version do you want to install?

    Regards

    #249250 Copied
    Avatar: hanawhisper
    hanawhisper
    Participant
    August 25, 2020 at 18:34

    Hi Olga,
    Thank you for your replay.
    I would love to install a demo version Royal Spa https://www.8theme.com/demo/royal/spa/?et_styles=0-1-1-14-0-1 but I don’t know if that is possible, because this is one-page demo and i have multiple pages? I am sending you the information’s in private content. Thank you,
    Kind regards,
    Hana

    Please contact administrator
    for this information.
    #249268 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 26, 2020 at 15:23

    Hello,

    We don’t provide support via emails, so I don’t have a personal email for these purposes.
    Use any suitable for you email and just provide username and password in the Private content area of the topic

    Regards

    #249452 Copied
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