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I cannot update WPBakery Page Builder - by Andrew A.

This topic has 4 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

Andrew A.

Participant

August 29, 2020 at 10:07

Hello, I tried to update WPBakery Page Builder to version 6.3.0 via FTP, the result was this error:

Warning: require_once(/homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php): failed to open stream: No such file or directory in /homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 163

Fatal error: require_once(): Failed opening required ‘/homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php’ (include_path=’.:/usr/lib/php7.4′) in /homepages/6/d656695709/htdocs/clickandbuilds/AncentMoltiStore/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 163

What should I do to update it?

#249838 Copied Theme version: 4.3.2 WooCommerce version: 4.4.1

3 Answers

Olga Barlow

Support staff

August 31, 2020 at 18:07

Hello,

It looks that you did not copy all the necessary files.
Go to Plugins > disable and remove the WPBakery plugin. Go to Appearance > Install plugins and install plugin again to get the latest version.

Regards

#250044 Copied

Andrew A.

Participant

August 31, 2020 at 19:01

Hello, I solved it thanks.

Regards

#250065 Copied

Rose Tyler

Support staff

September 1, 2020 at 10:02

Hello,

We are glad that you sorted out.

Regards

#250126 Copied
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