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Coupons/Cart page not working - by Buzz - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

Buzz

Participant

November 17, 2014 at 21:27

Hi there, we are having an issue with getting the coupon codes working again. They’ve just stopped all of a sudden… Not sure what’s happened. I’ve downloaded your latest theme update and replaced the entire woocommerce folder, still not working.

Also, updating the cart doesn’t work. I can’t change the quantity of items or change my address to update the shipping totals.

Please help! http://trailerparkboysgames.com/cart/

You can use the code ‘konami’ as a test

#24999 Copied

3 Answers

Robert Hall

Support staff

November 17, 2014 at 21:43

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#25004 Copied

Buzz

Participant

November 18, 2014 at 01:06

Okay please see below

Please, contact administrator
for this information.

#25024 Copied

Eva Kemp

Support staff

November 18, 2014 at 18:55

Hello,

You’re using very old theme version and the latest version of Woocommerce plugin.
Please update the theme to 2.4.1 version.
Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.
Updating the theme to version 2.4.1 may cause some mess on the pages with sections and parallax effect! This is due to changes made in the code and separated visual composer. Therefore, after the upgrade be ready that you will need to recreate those pages! Please take our apologies for the inconveniences and we’ll be grateful if you treat it with understanding .
Always create a backup of all your files and databases before upgrading, and read instructions carefully on how to update your template properly.
https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Also delete “wpbakery” folder from wp-content/themes/legenda before update to version 2.4.1!

Thank you.
Regards,
Eva Kemp.

#25187 Copied
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