My orders page not working - by Thushanka Sandeepa

This topic has 6 replies, 3 voices, and was last updated 4 years, 2 months ago ago by John Holden

  • Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    September 10, 2020 at 19:18

    my orders page not working and display this error GMAPS for Visual Composer: Please check if Visual Composer is active on your website.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2020 at 08:53

    Hello,

    Please check wp-admin access – https://prnt.sc/ufe3rm
    You are using Elementor plugin, so just disable the GMAPS plugin.
    What do you mean by “not working”? Please describe it in more detail. have you added products on the site?

    Regards

    Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    September 16, 2020 at 15:22

    it’s not showing my orders!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2020 at 15:48

    Dear,

    Provide correct wp-admin access, please.
    Also, provide a screenshot of the problem or URL of the page.
    As I can see on your checkout page https://prnt.sc/uid1fn , you need to add payment methods – WooCommerce > Settings > Payments.

    Regards

    Avatar: Thushanka_Sandeepa
    Thushanka Sandeepa
    Participant
    September 16, 2020 at 17:41

    and tell me how to add multi-currency

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    September 17, 2020 at 05:36

    Hi,

    Go to Dashboard > WooCommerce > Settings > General tab > Currency options.

    By default, there is no multi-currency functionality in WC or in the theme.
    You can try https://wordpress.org/plugins/currency-switcher-woocommerce/ or https://wordpress.org/plugins/wc-multi-currency/ or similar.

    Regards,
    Hung PD

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