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WooCommerce Update Conflict – Missing Content

This topic has 4 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

joshhampton

Participant

September 15, 2020 at 01:05

Hi there,

We’ve recently updated our theme and woocommerce and noticed that the content on our home page no longer shows up. On refresh, it appears for a moment then the screen goes white. Upon inspection of the page code, there are no errors and the actual page content is still there.

I’ve created a staging version of the site to debug the issue and have turned off all the plugins and added them back one at a time. The home page content disappears when woocommerce is turned back on. And comes back when it’s turned off. If woocommerce is on and we switch to the twentytwenty theme, the content shows up.

Have you encountered this issue before? Any recommendations on how to fix this conflict with woocommerce?

Thank you!

Please, contact administrator
for this information.

#251391 Copied Theme version: 6.3.2 WooCommerce version: 4.5.2

3 Answers

Olga Barlow

Support staff

September 15, 2020 at 14:00

Hello,

It looks the issue was caused by the Recent products WooCommerce element. Use the products element instead of that one http://prntscr.com/uhnyq4 and everything works fine.

Regards

#251442 Copied

joshhampton

Participant

September 16, 2020 at 01:22

Thank you! This resolved the issue.

#251506 Copied

Rose Tyler

Support staff

September 16, 2020 at 07:10

You’re welcome!

Regards

#251518 Copied
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