Return to previous page

ISSUE WITH CHECKOUT PAGE - by patriziadecay

This topic has 7 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

patriziadecay

Participant

November 19, 2014 at 10:00

Hi there,
I have a problem with the standard checkout page, it’s not working. Even if I go to Pages/Checkout/Modify, the visual composer page is not running.
Please help me please, I have not idea of what to do.

Thank you,
Patrizia

Please, contact administrator
for this information.

#25292 Copied

6 Answers

Robert Hall

Support staff

November 19, 2014 at 17:11

Hello,

As I see VC works well on Checkout pages. Look at screenshot: http://prntscr.com/57z83t
Could you please clarify with more details what exactly you want to do and show us screenshots?

Regards,
Robert Hall.

#25387 Copied

patriziadecay

Participant

November 20, 2014 at 13:53

Hello Robert,
the problem is that the page doesn’t load, if I add some products in ythe cart like this screen

http://imageshack.com/a/img674/2126/TA8TdA.png

then I click PROCEED TO CHECKOUT”

It gives me this error page

http://imageshack.com/a/img661/1779/4JGTRf.png

connection not established, what can I do?

Thank you,
Patrizia

#25662 Copied

Robert Hall

Support staff

November 20, 2014 at 14:34

Hello,

You have use old WooCommerce version. Please update to the latest and check checkout page.

Regards,
Robert Hall.

#25672 Copied

patriziadecay

Participant

November 20, 2014 at 15:17

Hello Robert,
I updated the woo commerce plugin but the problems still remains, it gives me this error page

http://imageshack.com/a/img537/153/5KQQXI.png

page is not available

#25682 Copied

patriziadecay

Participant

November 20, 2014 at 18:26

HI Robert, I solved this problem.
The page doesn’t load because by mistakeI had flagged the “force ssl (HTTPS)” option in woocommerce setting.
I deflagged this option and now checkout is working again 🙂

Thanks,
Patrizia

#25738 Copied

Eva Kemp

Support staff

November 20, 2014 at 18:54

Hello,

We’re glad you’ve fixed the issue.

Have a nice day.

Regards,
Eva Kemp.

#25743 Copied
Viewing 7 results - 1 through 7 (of 7 total)