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Product Short Description Disappears, Not Working

This topic has 2 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

NeilRosekrans

Participant

November 19, 2014 at 18:32

Hello,

I’m working on a mockup e-commerce site and am having a problem getting the product short description to function and display. When adding a product, I see the field that says short description. I will type in the text, click Update and the text disappears from the text field. It also does not display on the website. Here’s a link to the single product page. You can see that the short description field is empty. I cannot get that field to populate with text since it disappears every time I click save or update in the dashboard. Any suggestions?

http://www.prontows.com/besthat/shop/featured-hats/best-hat-100x/
Thanks!

Please, contact administrator
for this information.

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1 Answer

Eva Kemp

Support staff

November 20, 2014 at 15:35

Hello,

Have you made any changes in the original theme files?
Please provide us with FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#25686 Copied
Tagged: disappears, not working, product, short description, templates, woocommerce, wordpress
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Product Short Description Disappears, Not Working

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