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Shipping issues - by risingvalue - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

risingvalue

Participant

October 10, 2020 at 21:08

i have set 2 types of shippings. one products free delivery and other product 3.90 delivery charge.
i have set all the products and the shippings, but somehow 3.90 shipping product still not asking any shipping cost. it acts like free delivery. can you please visit my website and see yourself.
i wanted ppl can order this product only with shipping cost. so basicly i will send it for free, they just need to pay the delivery / shipping fee.

Please, contact administrator
for this information.

#254680 Copied Theme version: 7.0.2

6 Answers

Rose Tyler

Support staff

October 11, 2020 at 12:22

Hello,

Please check how it works with a default WC theme activated – Storefront. If the situation is independent of the theme, contact support of WooCommerce to get assistance.

Regards

#254720 Copied

risingvalue

Participant

October 11, 2020 at 12:31

how can i check it. i have check everywhere on dashboard and couldnt find what you have mentioned up above. thanks

#254723 Copied

Olga Barlow

Support staff

October 12, 2020 at 11:37

Hello,

Go to Appearance > Themes > install and activate the Storefront theme. Test your shipping after that. If you get the same result then contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/

Regards

#254789 Copied

risingvalue

Participant

November 12, 2020 at 21:22

i have setted 2 different shipping type and i have deleted one of them. howcome i can still see the shipping method i have already deleted?
you can clearly see whats my shipping methods in here >>https://prnt.sc/vi83cr
and i still have these options.. >> https://prnt.sc/vi841k
can please someone help me. thanks

Please contact administrator
for this information.

#259274 Copied

risingvalue

Participant

November 12, 2020 at 21:40

i have already set sudea for free shipping. someone on checkout it shows as free shippin option and flat rate option. its already setted in sudea product’s shipping is FREE. why this option appears? >>> https://prnt.sc/vi8fgb

#259275 Copied

Olga Barlow

Support staff

November 13, 2020 at 13:55

Hello,

If you have questions about default options of the WooCommerce plugin like shipping, please, contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
We are able to provide support related strictly to our theme options and bugs, default WordPress and WooCommerce settings are outside the scope of our support.

Regards

#259387 Copied
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