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Mobile menu click shows nothing - by Emmanuel

This topic has 9 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

Emmanuel

Participant

October 12, 2020 at 16:24

I updated my site and noticed that the mobile menu no longer shows anything under it. I inspected through debug and there is nothing, just the hamburger icon.

#254834 Copied Theme version: 6.3.2

8 Answers

Olga Barlow

Support staff

October 12, 2020 at 17:55

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail, please.

Regards

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Emmanuel

Participant

October 12, 2020 at 19:16

Can I give you access to the dev site instead? I have the same code in dev so let me know if it is okay and I will give you the information.

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Emmanuel

Participant

October 13, 2020 at 17:48

In Private content.

Please contact administrator
for this information.

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Olga Barlow

Support staff

October 15, 2020 at 13:34

Hello,

Thanks. Could you, please, change permissions for our WP user to admin permissions because we can’t check the backend settings?

Regards

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Emmanuel

Participant

October 15, 2020 at 15:35

The account has been updated to full admin. Thanks

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Olga Barlow

Support staff

October 15, 2020 at 16:18

Hello,

Problem caused by your child theme. Once I enable parent Royal theme menu works fine. I found that you copied almost all the files from the previous version of the parent theme to child theme. Did you change all these files? Child theme should include only files or functions you really changed. There is no need to copy whole files of the parent theme to child theme.
So, leave in the child theme only files that you changed.
Reply after that.

Regards

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Emmanuel

Participant

October 15, 2020 at 20:53

That was it. It was an inherited project so even though I saw those files, I was not sure if to leave or delete them.
Thanks so much.

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Olga Barlow

Support staff

October 16, 2020 at 18:13

Hello,

You are welcome.

Regards

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