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Private products are shown in filters - by mkoulouras

This topic has 6 replies, 3 voices, and was last updated 4 years, 3 months ago ago by mkoulouras

  • Avatar: mkoulouras
    mkoulouras
    Participant
    October 30, 2020 at 13:07

    Hello,

    There are brands that are shown in the filters and if you click them nothing shows up. I believe that is happening cause there are some private products with that brand.

    Is there a way to solve this issue?

    Thanks.

    Please, contact administrator
    for this information.
    #257060 Copied Theme version: 7.0.2
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2020 at 13:38

    Hello,

    Please describe the desired result and provide temporary FTP access, we will check what can be done to help you.

    Regards

    #257061 Copied
    Avatar: mkoulouras
    mkoulouras
    Participant
    October 30, 2020 at 13:42

    The desired results is to remove from filters the brands that has no published products.

    Please contact administrator
    for this information.
    #257063 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 30, 2020 at 16:22

    Hello,

    Thank you. We have passed the issue to our developers. We’ll inform you once they fix the issue.

    Regards

    #257104 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 15:37

    Hello,

    Check now, please.

    Regards

    #257755 Copied
    Avatar: mkoulouras
    mkoulouras
    Participant
    November 4, 2020 at 15:44

    Hello,

    Problem solved!
    Please add it in the next theme update.

    Thanks.

    #257758 Copied
  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Private products are shown in filters’' has been successfully resolved, and the topic is now closed for further responses

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