Issue with payment gateway - by Fusion01

This topic has 3 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Fusion01

  • Avatar: Fusion01
    Fusion01
    Participant
    November 4, 2020 at 16:44

    Third party plug-in yes but never encountered this issue before with any other themes and the same plugin (Enfold, Woodmart) so just querying whether the theme could in some way be affecting the outcome?

    Error The supplied variables are not according to specification:

    amount : amount is required
    item_name : item_name is required
    merchant_id : merchant_id is required
    merchant_key : merchant_key is required

    I have entered all the Payfast plugin requires: merchant ID, key, passphrase yet this issue persists. I have also opened a support ticket with Payfast themselves.

    Any idea what could be causing this? Theme related?

    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 19:01

    Hello,

    Go to Appearance > Themes > install and activate the Storefront theme (default WooComerce theme). Test the process with the default theme. Do you have the mentioned errors?

    Regards

    Avatar: Fusion01
    Fusion01
    Participant
    November 4, 2020 at 19:29

    Thanks, still fails. Appreciate the assistance.

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