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Layout messed up after updating to 7.1 - by 01binder

This topic has 4 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

01binder

Participant

November 5, 2020 at 04:55

Hi

I upgraded my theme to 7.1 today and also updated xstore core plugin to 3.1.1. There’re some issues after upgrading.
1. My shop sidebar is missing. I don’t see my products categories or products filter.
2. And another issue is the product loop column in the front page is turning into small columns but it looks normal in theme customizer.

Please, contact administrator
for this information.

#257859 Copied Theme version: 7.1 WooCommerce version: 4.6.1

3 Answers

Rose Tyler

Support staff

November 5, 2020 at 08:09

Hi,

Thanks for contacting us.
Provide temporary wp-admin and FTP access.

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#257872 Copied

01binder

Participant

November 6, 2020 at 07:51

Hi

Here are the login credentials :

Please contact administrator
for this information.

#258067 Copied

Olga Barlow

Participant

November 6, 2020 at 16:00

Hello,

Fixed. Check now.

Regards

#258200 Copied
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