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Need license reactivation due to site database reset

This topic has 4 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

SteveYim

Participant

November 11, 2020 at 16:18

Hello, i would like to reactivate my license since i messed up the database i had to reset it. But now i can’t activate XStore theme due to the ThemeForest 1 license per 1 project policy. Thanks.

#259004 Copied Theme version: 7.1.2 WooCommerce version: 4.7+

3 Answers

Alexander Scheubly

Participant

November 11, 2020 at 20:18

Hello, i´ve the same problem. I installed theme and the site is completly broken. used backup and now my question how to reset the licence

Please contact administrator
for this information.

#259038 Copied

Rose Tyler

Support staff

November 12, 2020 at 08:36

Hello SteveYim,

Thanks for using our theme.
You can activate it now.

Regards

#259072 Copied

Rose Tyler

Support staff

November 12, 2020 at 08:38

Hello Alexander Scheubly,

We can see that you activated the theme on 2 different sites.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
These sites are the same project?

Regards

#259073 Copied
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