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Error theme - by Hostoki - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 3 years, 12 months ago ago by Olga Barlow

Hostoki

Participant

November 15, 2020 at 19:37

please see the link of the Screenshop that matters

1 – http://prntscr.com/virlhm Why can’t I put Mail first like in other woocommerce themes?

2- this button does not work http://prntscr.com/virm3o

3 – http://prntscr.com/vipf5k I want to disable this because Usero plugin ALIDROPSHIP and has its own colors and size and when I turn off the one that has the theme is damaged the page here I send you a photo when I disable it http://prntscr.com/vipgfg

4- the Website is new does not have so much product are imported with ALidroship and the image and data are my server and lasts many loading the home and the page n is finished and is very slow it will be very slow when I finish it and it is not 100% functional with that plugin and has many bugs this theme http://prntscr.com/vjllx4

THIS THEME IS VERY SLOW LOADIND AND LOADING PRODUC IN HOME TOO SLOW

Please, contact administrator
for this information.

#259683 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

9 Answers

Olga Barlow

Support staff

November 16, 2020 at 11:28

Hello,

1) We use the default WooCommerce checkout form and if you check the official Storefront demo you’ll see that email address is next to phone http://prntscr.com/vjy1r8 https://themes.woocommerce.com/storefront/checkout/

2) Product you show is the variable product, so you need to choose the variations to add to the cart, that’s why that button scrolls you to the top to choose the variations.

3) I have disabled them and don’t see the mentioned issue after clearing the cache http://prntscr.com/vjy5ld

4) We have tested your site using our theme and default WP theme Storefront:
XStore – http://prntscr.com/vjyjkj https://gtmetrix.com/reports/dmoda.net/U0tbBgie
Storefront – http://prntscr.com/vjyjso https://gtmetrix.com/reports/dmoda.net/aZB47syx
So, as you can see our theme is not the reason of the site speed. Contact your hosting provider to speed up the site.

Regards

#259755 Copied

Hostoki

Participant

November 16, 2020 at 12:52

But now the button has no css style http://prntscr.com/vk06oe I used to be like this http://prntscr.com/vk098a

on homepage does not show full footer http://prntscr.com/vk0cr6

what do I need for language and currency to work? http://prntscr.com/vk0dv1

this no work http://prntscr.com/vk0snh

#259781 Copied

Olga Barlow

Support staff

November 16, 2020 at 15:59

Hello,

1) Button styles fixed.
2) Don’t see the mentioned issue with the footer on the home page http://prntscr.com/vk4jgx
3) To create a multilingual site you need to install an additional plugin. Check this and choose the one that suits your needs most of all https://colorlib.com/wp/wordpress-multilingual-plugins/

4) You can edit the footer from Static Blocks > edit footer static block.

Regards

#259831 Copied

Hostoki

Participant

November 16, 2020 at 16:16

currency to work? http://prntscr.com/vk0dv1 currency exchange plugin

I have a doubt if there is a new version of the theme, The Fix You Made are lost?

#259834 Copied

Olga Barlow

Support staff

November 16, 2020 at 19:38

Hello,

Some of the multilingual plugins include multicurrency, for example, WPML + WooCommerce WPML. Or you can use additional plugin like Multi Currency for WooCommerce https://wordpress.org/plugins/woo-multi-currency/

You won’t lose the fix after the theme update.

Regards

Regards

#259888 Copied

Hostoki

Participant

November 17, 2020 at 06:57

Good theme and good sopport but this is theme is very slow loading i have 200MB UP and down y loading very slow.. this is big problem

#259930 Copied

Olga Barlow

Support staff

November 17, 2020 at 17:23

Hello,

But I have already sent you comparing of your site speed with our theme and with the default theme:
XStore – http://prntscr.com/vjyjkj https://gtmetrix.com/reports/dmoda.net/U0tbBgie
Storefront – http://prntscr.com/vjyjso https://gtmetrix.com/reports/dmoda.net/aZB47syx
Results are almost the same.

Regards

#260055 Copied

Hostoki

Participant

November 26, 2020 at 11:44

error and bug need refund please

#261355 Copied

Olga Barlow

Support staff

November 26, 2020 at 13:41

Hello,

You can submit refund request here https://themeforest.net/refund_requests/new

Regards

#261379 Copied
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