Revolution Slider bad scroll mobile - by rioleon

This topic has 6 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

  • Avatar: rioleon
    rioleon
    Participant
    November 21, 2014 at 21:27

    Hi

    I’m having a issue with the revolution slider.

    I have set it in my homepage. It seems to work fine, but when i load the page via androd mobile the scroll/drag doesn’t work well.

    I tried with the “mobile touch” options and what i got is this:

    The slider seems to lock the touch on it self when you first load in the page. You can drag it down only when you slide your finger once.
    I think it works only when you stop touching instead on real time. I would like to scroll normally when touching the slider.

    Thanks

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 22, 2014 at 08:30

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: rioleon
    rioleon
    Participant
    November 25, 2014 at 18:24

    ok, i’ll write it in Private Content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 18:41

    Hello,

    Are you unable to switch between the slides or scroll the page through the slider?

    Regards,
    Eva Kemp.

    Avatar: rioleon
    rioleon
    Participant
    November 25, 2014 at 18:59

    no, i’m unable to scroll the web in general.

    On my cellphone, when i scroll down with my finger on the slider, it doesn’t move until i stop touching it.
    If i scroll down with my finger pressing anywhere else except the slider, the web scrolls normally.

    This doesn’t happen on apple devices, it seems the problem is for android devices only.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 15, 2014 at 20:59

    Hello,

    We’re sorry for a long delay.
    We worked on the new theme update which is available now http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    Please update the theme to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Revolution Slider bad scroll mobile’' has been successfully resolved, and the topic is now closed for further responses

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