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Sticky Menu - by Aktarus - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: Aktarus
    Aktarus
    Participant
    November 20, 2020 at 15:31

    Hi!

    I’ve a problem with the sticky menu :s
    When I activate sticky header this one not work… I do something wrong?

    Can you help me please?

    Thanks a lot !

    Have a good day 🙂

    Please, contact administrator
    for this information.
    #260537 Copied Theme version: 7.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2020 at 11:34

    Hello,

    Sorry, but your question is a bit unclear for me. Could you provide temporary wp-admin access?
    Theme Options > Header builder > Header sticky > check which header areas sticky https://prnt.sc/vnb27s

    Regards

    #260607 Copied
    Avatar: Aktarus
    Aktarus
    Participant
    November 21, 2020 at 16:23

    Hello,

    Sorry I speak french and I’ve some difficulties to explain the problem…
    Just sticky menu not working and I don’t no why, all is ok in the parameters I think…
    I’ve created an admin access for you.

    Thanks !

    Regards

    Please contact administrator
    for this information.
    #260647 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2020 at 08:55

    Hello,

    You are using different sized images for simple header and sticky one so select one of thext ways :
    1/ use one logo image for both headers and it is ok
    or
    2/ make sticky logo image with proportional of default one (in not-sticky header)
    or
    3/ use any other sticky header types not sticky one (smart, custom)

    Regards

    #260774 Copied
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