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Image Gallery on product page not show last image

This topic has 19 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Giovanni

Giovanni

Participant

November 23, 2020 at 12:59

Image Gallery on product page not show last image if i set gallery type with preview image to left of image, i send video on private area.

Please, contact administrator
for this information.

#260818 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

18 Answers

Olga Barlow

Participant

November 23, 2020 at 19:09

Hello,

Provide us with link to your product and temporary WP Dashboard and FTP access to your site to check the issue in more detail and help you.

Regards

#260903 Copied

Giovanni

Participant

November 24, 2020 at 23:27

i hve 5 license and 3 alredy installed in 3 different sites… with different hosting, in all of my sites i have this three problems, if you test it on your ( test site ) setting the same gallery style that you see on the video, insert 7/8 images, if you not have same problem i send you all data for see problem on my site.. but you test before if isen’t a bug of template.

#261113 Copied

Olga Barlow

Participant

November 24, 2020 at 23:55

Hello,

We had such issue before but it was already fixed. That’s why I asked you about access to check why it still appears on your site. Once we fix it we’ll tell you what file to replace to fix it on other sites you have.

Regards

#261116 Copied

Giovanni

Participant

December 5, 2020 at 15:55

Ok, i send you wp admin access and ftp on private content area.

Please contact administrator
for this information.

#262803 Copied

Olga Barlow

Participant

December 7, 2020 at 12:38

Hello,

1) Don’t see the mentioned issue https://gyazo.com/ca2a4eacb80124e988d376df449719e9
2) Fixed. Check now.
3) Fixed. Check now.

Regards

#262953 Copied

Giovanni

Participant

December 9, 2020 at 18:43

Hello, the problem is always present, but i notaded that is only in full hd resolution, 1920 x 1080 tested with chrome 87.0.4280.88, see video on private content area.
another question i use WPML for tradution, how i make tradution for name of cart? see picture on private content area.

Please contact administrator
for this information.

#263329 Copied

Giovanni

Participant

December 10, 2020 at 10:34

I am attaching another video in addition to the previous message where we see that it works if i resize the browser width if is to full screen does not work., see the new video.

Please contact administrator
for this information.

#263412 Copied

Olga Barlow

Participant

December 11, 2020 at 12:21

Hello,

I see, it happens only after the browser resize. We found that the Elementor plugin causes this issue. Once the plugin is disabled it works fine even after the resize. I passed your issue to our developers to fix this. I’ll inform you once they solve the compatibility issue.

Regards

#263580 Copied

Giovanni

Participant

December 14, 2020 at 16:49

some news for problem of elementor compatibility? in more the 360 ° plugin had problems with the new wordpress, it has been updated to the new version on evanto 1.5.3 but if I go to the update menu of the plugins included in your template it is not yet updatable see image on private content area.

Please contact administrator
for this information.

#263961 Copied

Olga Barlow

Participant

December 14, 2020 at 18:22

Hello,

You can find the latest version of the mentioned plugin here https://www.8theme.com/downloads
Also, the update notification should be available in the Dashboard soon.

Regards

#263983 Copied

Giovanni

Participant

December 18, 2020 at 07:32

( Elementor plugin causes this issue ) how far along for fixing compatibility with elementor for photos in product?

#264704 Copied

Olga Barlow

Participant

December 18, 2020 at 13:22

Hello,

Our developers have a number of requests in line and this one is one of them. I think we’ll be able to resolve this within a few days. Meanwhile, you can continue site development if you need. Just don’t change the WP Dashboard and FTP access before my next reply about the fix.

Regards

#264792 Copied

Olga Barlow

Participant

December 24, 2020 at 14:32

Hello,

Take our apologies for the delay. Check the single product gallery now, please.

Regards

#265699 Copied

Giovanni

Participant

January 14, 2021 at 00:48

ok is work, i have two question, i use WPML for translate site, but not have the possibility to translate a chart buttom and a promo text see private area.

Please contact administrator
for this information.

#268289 Copied

Rose Tyler

Support staff

January 14, 2021 at 08:51

Hello,

Go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – theme_mods_xstore-child > http://prntscr.com/szhrk6 After that go back to the String Translation section and translate necessary content – http://prntscr.com/szhs2y

Regards

#268317 Copied

Giovanni

Participant

January 15, 2021 at 11:54

i see this possibility but this text is not a String, Promo text and cart text is inserting on xstore personalization menu how free text options on your template and this text not are present on wpml String translation, it seems that your template not offer the possibility to traslate this text.

#268535 Copied

Rose Tyler

Support staff

January 15, 2021 at 13:28

Let’s try one more time –
WPML > String translation > scroll down and press on “Translate texts in admin screens” link > https://prnt.sc/wojj3u https://prnt.sc/wojki7 https://prnt.sc/wojlum , so now you can translate these strings – https://prnt.sc/wojno7

Regards

#268550 Copied

Giovanni

Participant

January 15, 2021 at 14:52

perfect, thanks.

#268572 Copied
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The issue related to '‘Image Gallery on product page not show last image’' has been successfully resolved, and the topic is now closed for further responses

Image Gallery on product page not show last image

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