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Customization published but nothing changed

This topic has 6 replies, 2 voices, and was last updated 3 years, 12 months ago ago by Rose Tyler

Hariyanto Djalil

Participant

November 24, 2020 at 00:40

i have changed the color of the header, and also the footer style. it actully changed while live customization. but when i tried to refresh the website nothing changed. i imported the babyland shop theme

Please, contact administrator
for this information.

#260930 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

5 Answers

Hariyanto Djalil

Participant

November 24, 2020 at 00:53

import shop is totally messed up too, the slider is cropped and etc. please help me

#260933 Copied

Rose Tyler

Support staff

November 24, 2020 at 08:45

Hello,

Issue with the styles is caused by using CSS Generator feature in the wrong manner (XStore > Files generator). You did not choose all the necessary elements that used on your site that’s why you got broken styles for them. The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site. Use this tool if you are an advanced user ( it may cause style issues on the frontend ). If you want to speed up the site, follow this article first – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Clear cache and check the header and footer then. Let us know if you need any further assistance.
Content of the Footer can be edited via Static blocks.

Regards

#260950 Copied

Hariyanto Djalil

Participant

November 25, 2020 at 23:03

ahh i see, thank you very much. but there’s a lot of inactive plugin that installed, is it okay if i delete them ?

#261287 Copied

Hariyanto Djalil

Participant

November 25, 2020 at 23:36

where can i find customization for the background of the body ? i cant find it anywhere

#261292 Copied

Rose Tyler

Support staff

November 26, 2020 at 11:21

Hello,

Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , check the description of activated plugins on your site, disable and delete unrequited.

Theme Options > Styling > Site Background > Background image

Regards

#261345 Copied
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