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Published changes not updating actual site

This topic has 4 replies, 2 voices, and was last updated 3 years, 12 months ago ago by Rose Tyler

Spence

Participant

November 28, 2020 at 03:16

I published the changes made using XStore’s theme option editor and the changes aren’t reflected on the site. Everything is up to date as I did a fresh install the same day. I cleared the cache and even tried going to my website on devices that have never been to the site – still no luck.

Am using Xstore child theme.

#261656 Copied Theme version: 7.1.3

3 Answers

Rose Tyler

Support staff

November 28, 2020 at 09:58

Hello,

Thanks for using our theme and for contacting us.
What exactly changes you did? Could you provide URL of the site and temporary wp-admin access? Use Private Content area – https://prnt.sc/vrp8br
Some our demo versions use Multiple headers, please watch this video – https://youtu.be/BpeXfzNwkOc
Also, you need to enable Elementor for static blocks and products – https://prnt.sc/vrp990

Regards

#261671 Copied

Spence

Participant

November 28, 2020 at 17:29

.

Please contact administrator
for this information.

#261721 Copied

Rose Tyler

Support staff

November 28, 2020 at 19:10

Hello,

Check Shop page and you will see the new logo. Landing watch demo uses custom Header for the Home page, to be able to change it go to Theme Options > Header builder > Multiple headers – https://prnt.sc/vrwmwb , then you will be able to edit the content of the header that is displayed on the Home page.
Also, watch this video – https://youtu.be/BpeXfzNwkOc

Regards

#261727 Copied
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