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Mobile view issues - by Olexi - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Olexi

Participant

November 24, 2014 at 20:55

hi,

i have some issues with the mobile view.

the product categories section shows indicator arrows on my desktop and also on the ipad (so i can see that there is more to explore). this arrows are not shown on the iphone in portrait and also landscape view.
in mobile portrait mode also the “new”, “sale” and “out of stock buttons disappear. the are shown in mobile landscape view.

we have nearly 50% of our visitors on smartphones. it would be really great if the slide indicator arrows and also the different kinds of buttons for products are visible.

any idea? find logindata in the private section.

best
olexi

Please, contact administrator
for this information.

#26305 Copied

9 Answers
Eva Kemp

Support staff

November 25, 2014 at 14:09
Hello,

Please add this code into custom.css file:
```
@media only screen and (max-width: 480px) {
.product-content-image .label-product {
display: inline !important;
}

.sm-arrow {
display: block !important;
}
}
```
Thank you.
Regards,
Eva Kemp.
#26483 Copied
Olexi

Participant

November 25, 2014 at 15:20

perfect, works great … many thanks.

the same problem appears with product categories and product brands. what to add here?

best
olexi

#26503 Copied

Eva Kemp

Support staff

November 25, 2014 at 17:15

Hello,

Please provide us with the direct links where the problem persists.

Thank you.
Regards,
Eva Kemp.

#26537 Copied

Olexi

Participant

November 25, 2014 at 18:14

if you open http://www.1stbeautyspa.at on you iphone or ipad. for the products you see the arrows, but not for product categories and not for product brands … at least i do not have them.

the same on the ipad in portrait mode, there are no arrows visible. ipad in landscape mode shows everything perfect.

does this makes it more clear for you?

best
olexi

#26560 Copied

Eva Kemp

Support staff

November 25, 2014 at 18:30

Hello,

Sorry, but I don’t see arrows on each block of product categories and brands.
Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

#26570 Copied

Olexi

Participant

November 25, 2014 at 19:01

i don’t see them too … but i want to see them 🙂
like at the featured products and at the sale products.

i want to see the arrows … you know what i mean?

i want to see them in every section on any device.

best
olexi

#26580 Copied

Eva Kemp

Support staff

November 25, 2014 at 19:39

Hello,

I mean I don’t see arrows on desktop variant of the site.
If you meant the arrows of whole Brands slider, unfortunately they can’t be added for the mobile version. Sorry.

Regards,
Eva Kemp.

#26587 Copied

Olexi

Participant

November 25, 2014 at 19:49

oh, it’s a pity. but many thanks for making this clear.

best
olexi

#26591 Copied

Eva Kemp

Support staff

November 25, 2014 at 19:52

Hello,

You’re welcome.
Regards,
Eva Kemp.

#26594 Copied
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