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Menu Item Issue - by darrensim - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

darrensim

Participant

November 25, 2014 at 05:19

Hi, there seems to be some issue with the menu in the Royal theme. The ‘current-menu-item’ class just randomly jumps.

When I visited http://darrensimpro.wpengine.com/speaking-engagement/, the link highlighted is anything but the correct one. And when I scroll down and up again, it will always be the first link (about) that is highlighted.

Appreciate your advice please.

#26331 Copied

19 Answers

Robert Hall

Support staff

November 25, 2014 at 08:17

Hello,

I’ve checked your site and don’t see this issue.
Could you please show us screenshots?

Regards,
Robert Hall.

#26341 Copied

darrensim

Participant

November 25, 2014 at 09:36

Thanks for the reply Robert. I have placed the URL to the video cast in the private content area.

Please, contact administrator
for this information.

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Eva Kemp

Support staff

November 25, 2014 at 14:45

Hello,

What theme version are you using?
That bug is fixed in the latest verison 1.5.
Please update the theme.

Thank you.
Regards,
Eva Kemp.

#26494 Copied

darrensim

Participant

November 26, 2014 at 04:45

Hi Eva, thanks for the reverts. I was wondering if you will be able to share which are the exact files that were updated in the 1.5 release? I have made heavy customization to the Royal Theme on my site. Knowing the exact files will be very helpful for me.

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Eva Kemp

Support staff

November 26, 2014 at 09:11

Hello,

Have you edited original theme files or custom.css?
We recommend you to move your modified files to a child theme and update Royal to the latest version without losing the changes.

Thank you.
Regards,
Eva Kemp.

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darrensim

Participant

November 27, 2014 at 04:19

Thanks Eva. I was wondering if there is any Child Theme provided by Royal?

#26850 Copied

darrensim

Participant

November 27, 2014 at 04:42

Hi Eva, I have temporarily removed all my customizations and updated the theme, but the problem still persists. Appreciate your adice please.

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darrensim

Participant

November 27, 2014 at 06:23

I have shifted everything to the child theme already, it seems like the bug is still there. Appreciate your attention please.

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darrensim

Participant

November 27, 2014 at 06:46

I have provided the FTP information in the private content area.

Please, contact administrator
for this information.

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Eva Kemp

Support staff

November 27, 2014 at 15:49

Hello,

Could you please provide us with the FTP access to the site directory, not only theme folder?

Thank you.
Regards,
Eva Kemp.

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darrensim

Participant

November 28, 2014 at 01:32

Done as requested. Pls check again.

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Eva Kemp

Support staff

November 28, 2014 at 14:51

Hello,

Please provide us with wp-admin panel credentials as well.

Thank you.
Regards,
Eva Kemp.

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darrensim

Participant

November 29, 2014 at 03:15

Sure. I have attached it in the private content section

Please, contact administrator
for this information.

#27248 Copied

Eva Kemp

Support staff

November 29, 2014 at 15:02

Hello,

We’ve released new Royal version – 1.5.1.
Please update your theme to the latest version.

Thank you.
Regards,
Eva Kemp.

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darrensim

Participant

December 1, 2014 at 05:02

UPdated, still doesnt work. Appreciate your assistance pls

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darrensim

Participant

December 3, 2014 at 02:22

Hi, I was wondering if there’s any updates on this?

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Eva Kemp

Support staff

December 3, 2014 at 12:22

Hello,

Sorry for a delay.
We’re investigating it. We’ll notify you as soon as possible.

Thank you.
Regards,
Eva Kemp.

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darrensim

Participant

December 5, 2014 at 03:56

Thanks Eva. I was wondering if you will be able to advice on a tentative date that you guys will be able to get back to me on this?

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Eva Kemp

Support staff

December 15, 2014 at 21:21

Hello,

We’re sorry for a long delay.
As I see the menu issue has been resolved hasn’t it?
I’ve also updated Ultimate VC Addons, Revolution Slider and Essential Grid plugins.

Thank you.
Regards,
Eva Kemp.

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