Registration Form Issue - by Davide Armari

This topic has 8 replies, 3 voices, and was last updated 9 years, 12 months ago ago by Eva Kemp

  • Avatar: Davide Armari
    Davide Armari
    Participant
    November 25, 2014 at 10:12

    Hi,
    since I updated WordPress (4.0/4.0.1) and theme The Leader (v. 1.6) I have a problem to my site Armaringross
    my clients are not able to register.
    I tried to create an account, I filled out the required fields and clicked on the button registers, but instead of having the confirmation email and log in with the account created, I have a page refresh that makes me redo the register. (you can try here http://www.armaringross.com/mio-account/ )
    Can you help to correct this error?
    Thanks in advance

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 25, 2014 at 10:49

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Davide Armari
    Davide Armari
    Participant
    November 25, 2014 at 11:17

    You can find your account in the Private Content.
    Thanks again

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 12:02

    Hello,

    Please provide us with FTP access as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Davide Armari
    Davide Armari
    Participant
    November 25, 2014 at 12:17

    You can find the FTP credential in the Private Content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 15:33

    Hello,

    We’ve edited form-login.php in the directory wp-content/themes/theleader/woocommerce/myaccount.
    Please check the registration form now.

    Regards,
    Eva Kemp.

    Avatar: Davide Armari
    Davide Armari
    Participant
    November 25, 2014 at 15:36

    Now the registration form works 🙂 Thanks again, awesome support

    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 16:59

    Hello,

    You’re welcome.

    We’d be thankful if you leave your feedback on our site: http://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Registration Form Issue’' has been successfully resolved, and the topic is now closed for further responses

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