Shop banner is missing on category pages

This topic has 9 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: travelchristoph
    travelchristoph
    Participant
    December 15, 2020 at 15:14

    May I know why the shop banner is missing on the category page while it is working on the main shop page?

    https://nimb.ws/g7VPc9 and https://nimb.ws/ayo6sz

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 15, 2020 at 16:23

    Hello,

    Go to Edit category, add the static block here – https://prnt.sc/w3acbp

    Regards

    Avatar: travelchristoph
    travelchristoph
    Participant
    December 15, 2020 at 18:12

    No global option. I have to set it for every category then? Else I will have to edit the code inside my theme files. Right?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2020 at 21:22

    Hello,

    No, we don’t have global option to show the banner for the categories.
    What code do you want to edit? If you want to customize any function or file we would recommend you to use child theme for these purposes, changes that you make in parent theme you will lose after theme update.

    Regards

    Avatar: Arr
    Arr
    Participant
    December 18, 2021 at 16:26

    my shop banner seems to be repeated at the bottom of the category pages.
    please how do I remove it from there.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 18, 2021 at 16:28

    Hello,

    Provide URL of the category page and temporary wp-admin access.

    Regards

    Avatar: Arr
    Arr
    Participant
    December 19, 2021 at 13:19

    not at liberty to share this. please provide an alternative way to guide me.

    thanks

    Avatar: Arr
    Arr
    Participant
    December 19, 2021 at 13:29

    I am using the home decor version with elementor

    the shop banner/static block shows at the bottom of the categories pages and the product pages unlike the demo. I want it to show only on the top like in the demo

    thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2021 at 15:06

    Hello,

    Check “Shop Page Banner Position” position in Theme Options > WooCommerce > Shop > Shop page layout.
    If this is not what you are looking for, provide URL of category via the Private Content area, so we can take a closer look.

    Regards

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