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Prev/Next product navigation navigates to itself

This topic has 18 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

buscape

Participant

December 15, 2020 at 15:39

I have two categories with 2 active products. But there is a product that navigates to itself when I click the left button:
https://www.youtube.com/watch?v=gkZdZvGcll8

Please, contact administrator
for this information.

#264131 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0

17 Answers

Olga Barlow

Participant

December 15, 2020 at 19:39

Hello,

Do you plan more products in categories or just 2 products per category?
Provide us with WP Dashboard and FTP access to your site.

Regards

#264191 Copied

buscape

Participant

December 15, 2020 at 19:51

Hi,
I intend to add much more products. Now I added one more. There are three now. (edit: four)
But the problem persists.
https://www.youtube.com/watch?v=BGO6h4ytIsI

Please contact administrator
for this information.

#264196 Copied

Olga Barlow

Participant

December 16, 2020 at 11:52

Hello,

1) WP Dashboard access does not work http://prntscr.com/w3ukx0
2) We need also FTP access to your site to check and make changes in theme files.

Regards

#264312 Copied

buscape

Participant

December 16, 2020 at 14:39

I’ve just created both

Please contact administrator
for this information.

#264345 Copied

Olga Barlow

Participant

December 17, 2020 at 11:52

Hello,

Thank you. I have passed your issue to our developers. Once we fix the problem I’ll inform you.

Regards

#264498 Copied

buscape

Participant

December 17, 2020 at 12:12

Thank you!

#264505 Copied

Olga Barlow

Participant

December 17, 2020 at 18:24

Thank you for your understanding.

Regards

#264632 Copied

Rose Tyler

Support staff

December 18, 2020 at 12:01

Hello,

Clear cache and check now.

Regards

#264766 Copied

buscape

Participant

December 18, 2020 at 13:53

New incognito window – doesn’t work:
https://www.youtube.com/watch?v=UGa_U6yJbSk

#264803 Copied

Rose Tyler

Support staff

December 18, 2020 at 16:31

Please check one more time.

Regards

#264851 Copied

buscape

Participant

December 18, 2020 at 18:03

Unfortunately not working properly:
https://www.youtube.com/watch?v=dIu-IomWCSg
clicking on the left arrow – just swapping between two items
clicking on the right arrow – swapping between two other items

Please contact administrator
for this information.

#264870 Copied

Rose Tyler

Support staff

December 19, 2020 at 14:52

Hello,

Thanks for the reply and your patience. Our technicians continue working on it after the weekend. Please do not change access.

Regards

#264955 Copied

Rose Tyler

Support staff

December 24, 2020 at 15:22

Hello,

Sorry for the delay in answering. Please clear cache and check now.

Regards

#265713 Copied

buscape

Participant

December 24, 2020 at 16:38

Seems to be OK. Thank you!
Is that feature available only when the Single Product Builder is enabled?

#265718 Copied

Olga Barlow

Participant

December 24, 2020 at 18:56

Hello,

No. It was some bug. We’ll include the fix to the next theme update.

Regards

#265733 Copied

buscape

Participant

December 24, 2020 at 22:49

I mean, if this feature of product navigation is available without Single Product Builder? When I disable Single Product Builder there is no product navigation like this.

#265755 Copied

Rose Tyler

Support staff

December 26, 2020 at 10:42

Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Show Next/Previous Product Navigation

Regards

#265843 Copied
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The issue related to '‘Prev/Next product navigation navigates to itself’' has been successfully resolved, and the topic is now closed for further responses

Prev/Next product navigation navigates to itself

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