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Problem of updating xstore theme and xstore plugin

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

medigital

Participant

December 15, 2020 at 22:46

Hello, i m facing a big problem when i tried to update the theme and xstore core my website crushed and i cannot access to my wordpress admin and sed this error ” There has been a critical error on your website. Veuillez check your site admin EMAIL inbox for instructions”..
please help

thanks

Please, contact administrator
for this information.

#264267 Copied Theme version: 2.2 WooCommerce version: 4.8

1 Answer

Olga Barlow

Support staff

December 16, 2020 at 12:48

Hello,

1) Fix SSL certificate issue http://prntscr.com/w3vz20 to allow us to check the site
2) Provide us with FTP access to your site, please.

Regards

#264323 Copied
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