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Small responsivity problem - by PlantWebStudio

This topic has 8 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

PlantWebStudio

Participant

December 17, 2020 at 11:00

Dear Support,
On mobile body content and widget area slips together, please check it out. I did not use any custom css what is might be affected.
Thank you in advance!

#264483 Copied Theme version: 4.3.2 WooCommerce version: 4.8.0

7 Answers

Olga Barlow

Support staff

December 18, 2020 at 11:29

Hello,

Can’t check your site http://prntscr.com/w5aa4b
Did you provide the correct URL?

Regards

#264759 Copied

PlantWebStudio

Participant

December 20, 2020 at 11:20

Dear Olga,

Yes, that is the correct url.
Again: https://hajbolt.hu/

From which country to try to reach it? Maybe the host blocking some IP… Can you send an IP address? I could check it then.

#265021 Copied

Olga Barlow

Support staff

December 21, 2020 at 21:13

Hello,

It works this time. Could you, please, provide us with the WP Dashboard and FTP access to your site? I need to check the footer static block settings to find the reason of the issue.

Regards

#265210 Copied

PlantWebStudio

Participant

January 5, 2021 at 20:57

Dear Olga,
Sorry for delay, I did not get any notice about your reply. In private content area you can find access details.
Thanks in advance!

Please contact administrator
for this information.

#266902 Copied

Olga Barlow

Support staff

January 11, 2021 at 16:04

Hello,

Problem was caused by the slider shortcode that you used in the Product banner area. Check now, please.

Regards

#267814 Copied

PlantWebStudio

Participant

January 13, 2021 at 11:58

It’s perfect now, thank you so much!

#268133 Copied

Olga Barlow

Support staff

January 13, 2021 at 14:54

Hello,

You are welcome.

Regards

#268183 Copied
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