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Various questions - by MichaelB - on WordPress WooCommerce support

This topic has 24 replies, 2 voices, and was last updated 4 years, 1 months ago ago by MichaelB

MichaelB

Participant

December 19, 2020 at 19:37

1) Can you remove “Nottingham and home” breadcrumb? When I do it also removes the menu underneath the search bar. I don’t want these on pages…

https://prnt.sc/w654n0

2) Can you fix the menu underneath the search bar? I want the colour of that menu to look like the homepage. It currently has a white background when in the Nottingham page.

You can see the above issues in the “Nottingham” page listed within the ‘pages’ section in WordPress.

3) How do I duplicate a page so I don’t have to create a new page from scratch! I want to create another Nottingham page with same settings.

Login details provided.

Thank you.

Please, contact administrator
for this information.

#264987 Copied Theme version: 7.1.2

23 Answers

Olga Barlow

Participant

December 21, 2020 at 15:49

Hello,

1) You can disable breadcrumbs for your site in Theme Options > Breadcumbs > Breadcrumbs type > disable. But then you need to disable the overlap option for the header.
Or set the breadcrumbs font size to 0px if you don’t want to disable the overlap option.

2) Edit the header using header builder and change the bottom header bg color to transparent or to #5196d5 http://prntscr.com/w77nr1

3) There is no option to duplicate the page. But you can create page template http://prntscr.com/w77onn and then import this template for the new page http://prntscr.com/w77p77

Regards

#265177 Copied

MichaelB

Participant

December 21, 2020 at 20:34

Thank you for your response.

1) I’m interested in the 0px solution. Unfortunately, I tried it but it never worked. Please can you try? I really need it fixing as my website looks horrible with the breadcrumbs. I also want to keep overlap protection… Please ask the developer if not sure. This question means a lot to me!

2 and 3) Thank you! Suggestion works great 🙂

#265204 Copied

Olga Barlow

Participant

December 22, 2020 at 15:52

Hello,

1) Check now. Font size 0 http://prntscr.com/w7vz0d works ok http://prntscr.com/w7vzq5
What problem did you face?
2) You are welcome.

Regards

#265334 Copied

MichaelB

Participant

December 23, 2020 at 22:14

*New login details provided in content area of this page. Above login details will no longer work*

1) The problem I experienced was no matter how many times I put 0px and published the changes the theme never updated. I even tried clearing cache! It worked and then I removed 0px and tried adding again myself but it never worked. Please can you put 0px back in?

It’s a bug where admin users such as myself cannot do 🙁

2) I am also trying to change the line-height but it doesn’t allow me to do so 🙁

https://prnt.sc/w8p4bl

Help 🙁

Please contact administrator
for this information.

#265621 Copied

Olga Barlow

Participant

December 24, 2020 at 14:53

Hello,

But it’s already 0 http://prntscr.com/w96epb So, what’s the problem?

Regards

#265705 Copied

MichaelB

Participant

December 24, 2020 at 21:50

See private content area for a video

1) 0px for font doesn’t work for all pages

2) 0px for line-height doesn’t work. When font has been removed I want the blue bit to reduce to 0px.

3) Navigation bar stays white when should be transparent.

I already cleared cache but didn’t fix the problem. I cleared WordPress cache and the laptop browser cache.

P.S. The shop page was just an example. There are other pages with the same issue. 0px for both above problems doesn’t work and nor does transparent header for all pages.

Bugs 🙁

Please contact administrator
for this information.

#265753 Copied

Olga Barlow

Participant

December 25, 2020 at 16:16

Hello,

Link to video does not work. Please, provide the correct link for a better understanding of your problem.

Regards

#265782 Copied

MichaelB

Participant

December 25, 2020 at 18:22

Apologies, Olga.

Please see new link in content area.

Just a reminder the problems are still listed above.

Thank you in advance.

Please contact administrator
for this information.

#265786 Copied

Olga Barlow

Participant

December 28, 2020 at 17:53

Hello,

Clear browser cache using Clear cache extension https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw-
Or try to open it in another browser. It looks that option styles are cached.

Regards

#266065 Copied

MichaelB

Participant

December 28, 2020 at 22:00

I think it’s a bug and not a cache issue…

Anyways, pleased to say before I removed the cache I can see you have gone in again and fixed it.

“Nottingham” no longer shows.

https://prnt.sc/wbs15i

Please reduce the bottom blue line and 0px when I do doesn’t work.

Please also fix the missing icons.

Thank you in advance.

#266086 Copied

Olga Barlow

Participant

December 29, 2020 at 17:22

Hello,

1) I did not fix anything. If you set the mentioned option https://prnt.sc/w7vz0d you’ll get the result.
2)

“Nottingham” no longer shows.

– don’t understand what exactly no longer shows. Could you, please, provide screenshot of the issue?
3) Provide us with link to the page where you have it https://prnt.sc/wbs15i I don’t see this block on the home page.

Regards

#266165 Copied

MichaelB

Participant

December 29, 2020 at 22:20

Hi Olga,

1) Please read the links throughout the thread.

You seem to have missed the problem.

I already stated 0px doesn’t fix it for me. It’s a bug for the user, not sure why 0px works for you.

2) By you putting 0px it removed “Nottingham”. Remove 0px and Nottingham will reappear. I don’t want “Nottingham” to show so thanks for that. Again, the bug means when I put 0px, nothing happens.

3) See link in content area please. Please reduce the bottom blue line as 0px when I do doesn’t work for font size or line height (https://prnt.sc/w7vz0d). Please put 0px in line height too.

Seperately, please also fix the missing icons (https://prnt.sc/wbs15i)

Please contact administrator
for this information.

#266185 Copied

Olga Barlow

Participant

December 30, 2020 at 12:50

Hello,

1) You wanted to remove the breadcrumbs (Home >) and page title(Nottingham for example). If you set 0px in the theme options it disappears. You need just clear the plugin cache and browser cache after these changes because the browser caches the old styles. I checked your pages and it works. I sent you screenshots. Anyway, you can also add the below code to hide it
.page-heading .breadcrumbs, .page-heading .woocommerce-breadcrumb, .page-heading .title {display: none;}

2) If you put the 0px and save settings it works. If it did not work for you then either you did not save options or did not clear the cache.

3) If you want to reduce this space http://prntscr.com/wcy5hg go to Theme Options > Header builder > Header overlap > and change the bottom padding http://prntscr.com/wcy63z

4) Provide us with working FTP access to your site. We’ll check the issue with the icons in more detail.

Regards

#266253 Copied

MichaelB

Participant

December 31, 2020 at 00:59

Regarding 1-3 = Thank you. I will test on Friday.

Regarding point 4 = Details provided above.

Kindly ask you once fixed to share how you fixed it so I know for next time.

#266348 Copied

Olga Barlow

Participant

January 4, 2021 at 11:59

Hello,

Ok. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#266643 Copied

MichaelB

Participant

January 5, 2021 at 23:16

Okay.

#266911 Copied

Olga Barlow

Participant

January 6, 2021 at 13:37

Hello,

Check now, please.

Regards

#267006 Copied

MichaelB

Participant

January 6, 2021 at 21:48

It’s fixed but as already stated…

Please tell me the fix. If not sure, ask the development team and relay answer to me.

#267093 Copied

MichaelB

Participant

January 8, 2021 at 14:45

This is ANOTHER thread of mine overlooked.

Not a good start to 2021.

#267318 Copied

Olga Barlow

Participant

January 9, 2021 at 11:39

Hello,

Take our apologies, We do our best to answer to all the clients.
Another topic you started was answered. So, do you need any other help from our side?

Regards

#267498 Copied

MichaelB

Participant

January 9, 2021 at 19:26

An answer to my previous post…

It’s within this topic

“It’s fixed but as already stated…

Please tell me the fix. If not sure, ask the development team and relay answer to me”

#267554 Copied

Olga Barlow

Participant

January 11, 2021 at 13:43

Hello,

We have enabled the support of FontAwesome in the Elementor plugin settings.

Regards

#267790 Copied

MichaelB

Participant

January 11, 2021 at 19:16

Okay, I understand now.

Thanks for the explanation.

I have no further issues in this thread.

#267878 Copied
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