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8theme Product Element in Elementor Do Not Work When Produc Category Is Selected

This topic has 9 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

Ahmed

Participant

December 29, 2020 at 18:22

Hi,

I’m using Elementor Version 3.0.15 and I when I add xstore product element to the page it works fine, but when I change the content setting >> product data setting >> and I select to display from a product category nothing gets displayed. It works fine in elementor editor but on the website nothing gets displayed.

It was working fine one week ago then it just stopped working, I tried to purge the cache and check from different devices, but the problem still persist. I kept two on my main page one with category selected and one without.

For screenshot references https://dropmefiles.com/lpsiv
Waiting for your kind feedback.

Please, contact administrator
for this information.

#266174 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0

8 Answers

Rose Tyler

Support staff

December 30, 2020 at 11:19

Hello,

Please provide temporary FTP access also.

Regards

#266237 Copied

Ahmed

Participant

December 31, 2020 at 09:41

Please find the attached

Please contact administrator
for this information.

#266373 Copied

Rose Tyler

Support staff

December 31, 2020 at 12:10

Hello,

Please check now.

Regards

#266386 Copied

Ahmed

Participant

December 31, 2020 at 13:38

It is working only on the English version, I’m using WPML.
Could you please teach me how to fix it so I can apply it on the Arabic version, or you can also do it (your credentials are still valid)

Thank you

#266399 Copied

Ahmed

Participant

December 31, 2020 at 14:07

Also after you have applied your solution the elementor CSS file stopped working and it is being overridden by the theme. So I cannot change typography formatting using elementor

Kindly check that too

#266405 Copied

Olga Barlow

Participant

January 4, 2021 at 14:23

Hello,

Check now, please.

Regards

#266655 Copied

Ahmed

Participant

January 4, 2021 at 19:07

The Arabic problem is resolved, thank you. But the elementor editor changes do not apply and this problem started happening after you solved the product problem.

Check in the attached screen shots, the page in elementor editor look something and in the website look something else

Please contact administrator
for this information.

#266697 Copied

Olga Barlow

Participant

January 5, 2021 at 17:02

Hello,

I checked the site and don’t see the problem with styles https://prnt.sc/wgusbx
You use the cache plugin, Elementor saves styles to .css file, so clear plugin and browser cache after your changes to apply them.

Regards

#266861 Copied
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The issue related to '‘8theme Product Element in Elementor Do Not Work When Produc Category Is Selected’' has been successfully resolved, and the topic is now closed for further responses

8theme Product Element in Elementor Do Not Work When Produc Category Is Selected

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