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Import Error in Theme - by Saad - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Saad

Saad

Participant

December 30, 2020 at 16:12

Hi,

I tried uploading demo content multiple times… but I see the same error:

pages not installed 🙁

posts not installed 🙁

products not installed 🙁

static-blocks not installed 🙁

contact-forms not installed 🙁

mailchimp not installed 🙁

media not installed 🙁

menu not installed 🙁

My server meets all the requirements but still I face the same issue again and again.

#266297 Copied Theme version: 7.2.2

6 Answers

Rose Tyler

Support staff

December 30, 2020 at 16:35

Hello,

What demo version do you want to import? WPBakery or Elementor?
Provide URL of the site and temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#266302 Copied

Saad

Participant

December 30, 2020 at 17:49

I tried importing both the versions….

For WPBakery – it was successfully installed but the pages are not visible.. you may check the product pages.

And when I try to import the demo content of Elementor version, I face the above mentioned errors such as “pages not installed”.

I was trying to import the demo content for “marseille03”.

Please contact administrator
for this information.

#266318 Copied

Olga Barlow

Participant

December 30, 2020 at 18:37

Hello,

Check now, please.

Regards

#266329 Copied

Saad

Participant

December 30, 2020 at 19:34

Yes, it worked! 🙂

Both the page builders are active…. can I disable elementor ??

The navbar menu lines in mobile and ipad devices (on the header top left corner) is not showing (the color is in white.. I tried changing it to black but it isn’t working)

Thanks for the help 🙂

#266333 Copied

Olga Barlow

Participant

December 31, 2020 at 12:42

Hello,

Marseille03 is Elementor version, so you can’t disable it. But you can disable the WPBakery page builder.

Checked the mobile version and don’t see problem with the mobile menu https://prnt.sc/wdm2tm Watch the video tutorial on how to edit header using header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

#266390 Copied

Saad

Participant

December 31, 2020 at 13:34

Yup, got it. Thank you for the help 🙂

#266398 Copied
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