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Product photo slider is not displayed correctly

This topic has 7 replies, 2 voices, and was last updated 4 years, 1 months ago ago by m.kravchenko

m.kravchenko

Participant

January 3, 2021 at 09:50

When going to the product card, an example – https://sheindiscount.com/product/drop-shoulder-hooded-oversized-sweatshirt-dress/
My slider is not displayed correctly to the left of the product photo, I will attach it in the screenshot, when the page is refreshed 3-4 times it becomes normal

#266521 Copied Theme version: 7.2.2

6 Answers

Rose Tyler

Support staff

January 3, 2021 at 10:43

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Let us know the result.

Regards

#266525 Copied

m.kravchenko

Participant

January 3, 2021 at 17:12

all plugins are active, I have not installed others

#266577 Copied

Rose Tyler

Support staff

January 4, 2021 at 08:48

Hello,

Provide us with temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#266622 Copied

m.kravchenko

Participant

January 4, 2021 at 12:12

Data sent to Private content area…

Please contact administrator
for this information.

#266644 Copied

Rose Tyler

Support staff

January 5, 2021 at 09:04

Clear cache and check now. We’ve disabled auto height via Theme Options.

Regards

#266766 Copied

m.kravchenko

Participant

January 11, 2021 at 12:23

Thanks, everything works fine

#267780 Copied
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The issue related to '‘Product photo slider is not displayed correctly’' has been successfully resolved, and the topic is now closed for further responses

Product photo slider is not displayed correctly

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