http://prntscr.com/wg73lx
first tab on loading translation works fine
other tab while switching takes long time to load and also string is not translated
This topic has 6 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow
http://prntscr.com/wg73lx
first tab on loading translation works fine
other tab while switching takes long time to load and also string is not translated
Hello,
Provide us with correct FTP access to your site to check this issue in more detail and help you.
Regards
Responded
Hello,
We can’t connect to your server using the credentials that you provided before https://prnt.sc/whh48c
We were able to fix the previous issue from our side because it was related to Files Generator (located on our server), not to theme files, so we found this we did not use the FTP.
But we need FTP to fix the tabs translation issue.
What styles do you lose on other sites? Could you, please, create topics and describe them in more detail? We’ll take a closer look at these issues.
Regards
Thank You, tonight it will go live:-)
Hello,
Do you have any black/white list on your server? Our support staff can’t connect to your FTP https://prnt.sc/wj467a
Regards
The issue related to '‘Product grin in tabs – string is not translated’' has been successfully resolved, and the topic is now closed for further responses