Product grin in tabs – string is not translated

This topic has 6 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: Al
    Al
    Participant
    January 4, 2021 at 20:08

    http://prntscr.com/wg73lx
    first tab on loading translation works fine
    other tab while switching takes long time to load and also string is not translated

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 5, 2021 at 18:31

    Hello,

    Provide us with correct FTP access to your site to check this issue in more detail and help you.

    Regards

    Avatar: Al
    Al
    Participant
    January 5, 2021 at 19:08

    Responded

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 6, 2021 at 13:08

    Hello,

    We can’t connect to your server using the credentials that you provided before https://prnt.sc/whh48c
    We were able to fix the previous issue from our side because it was related to Files Generator (located on our server), not to theme files, so we found this we did not use the FTP.
    But we need FTP to fix the tabs translation issue.

    What styles do you lose on other sites? Could you, please, create topics and describe them in more detail? We’ll take a closer look at these issues.

    Regards

    Avatar: Al
    Al
    Participant
    January 7, 2021 at 06:12

    Thank You, tonight it will go live:-)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 8, 2021 at 16:54

    Hello,

    Do you have any black/white list on your server? Our support staff can’t connect to your FTP https://prnt.sc/wj467a

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Product grin in tabs – string is not translated’' has been successfully resolved, and the topic is now closed for further responses

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