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License probem - by Assad Yssouf - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

Assad Yssouf

Participant

January 5, 2021 at 19:40

I’m customizing my theme. I’ve reinstall my local wordpress env and I can’t use my royal theme, due to maximum activation.
Can you please deactivate my license so I can reuse it in dev env again, because I’don’t finish the theme customization before upload it to the production env.

Please, contact administrator
for this information.

#266894 Copied Theme version: 6.3.2

5 Answers

Olga Barlow

Support staff

January 6, 2021 at 14:04

Hello,

Try now, please.

Regards

#267011 Copied

Assad Yssouf

Participant

February 1, 2021 at 11:55

Hello,
I’m asking myself if I deactivate the theme loclly then upload it to my hosting server it will possible to activate it again ? I must go here to ask everytime ?
Because I must upload the the to our webserver to make a showroom to the client before upload the theme on it’s own server.
I’ve try it’s not working although I deactivate the the locally.
Could you help please thanks.

Please contact administrator
for this information.

#271565 Copied

Rose Tyler

Support staff

February 2, 2021 at 10:26

Hello,

You can activate the theme 2 times, then contact us to reset the limit.

Regards

#271761 Copied

WE Infotech Systems

Participant

July 25, 2023 at 07:52

Deactivate my license

Please contact administrator
for this information.

#362885 Copied

Rose Tyler

Support staff

July 25, 2023 at 10:23

Hello, WE Infotech Systems,

Thank you for getting in touch with us.

As we can see, you purchased a subscription, so you can generate new keys for Royal depending on your needs, please go to your account and click here – https://prnt.sc/qhJThCD2Mzi4

Kind Regards,
8theme team

#362915 Copied
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