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Images and layout issue when i am not logged in

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Fabio

Participant

January 7, 2021 at 15:52

Dear Support,

I am facing an issue and i would like to have your help.

The images are not properly loaded and positioned accordingly with the theme settings when i am not logged in the back end.

However, when i am logged in, everything appears to be loading fine and images are positioned in accord with the settings.

Please look at the given examples of the home page when I am not logged in vs logged in.

LOGGED OUT:
https://snipboard.io/5zmUdF.jpg

LOGGED IN:
https://snipboard.io/DXKHUn.jpg

LOGGED OUT:
https://snipboard.io/ERXUZO.jpg

LOGGED IN:
https://snipboard.io/qrWYlk.jpg

Thanks in advance for your help.

F.

Please, contact administrator
for this information.

#267178 Copied Theme version: 4.3.2 WooCommerce version: 4.8

3 Answers

Olga Barlow

Support staff

January 7, 2021 at 16:59

Hello,

Checked your site and don’t see the mentioned issue https://gyazo.com/24dd84ba768e806c4c688a6c6b4ac774
Have you sorted it out?

Regards

#267198 Copied

Fabio

Participant

January 7, 2021 at 19:15

Dear Olga,

Thanks for checking. I have disabled the cache optimization plugin.

Is there perhaps a javascript, related to the theme, that i must exclude from the minify or combine or anything else?

I have just reactivated the plugin so that you can see the issue.

Looking forward for your reply.

F.

#267207 Copied

Olga Barlow

Support staff

January 11, 2021 at 16:24

Hello,

Are you sure that script minification causes the mentioned bug? Not the CSS minification?
The mentioned things are related to WPBakery settings more than to theme settings, so, it’s difficult to say the minification of which script/styles causes this issue. You can load page without minification and check the list of the loaded scripts/styles, then try to add them one by one to exclusions and check the frontend once you excluded one script, then another.

Regards

#267820 Copied
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