Remove Promo text - by Eleven26 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

  • Avatar: Eleven26
    Eleven26
    Participant
    January 8, 2021 at 06:24

    I’ve tried everything possible to remove the promo banner text on the top header. Yes I have removed the block yes I updated the page yes it does not show in the preview. But when I go to another browser or another computer the default promo text still shows how do I remove it

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2021 at 07:47

    Hello,

    Do you use server caceh or CDN? Try to clear cache of it.
    Provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Eleven26
    Eleven26
    Participant
    January 10, 2021 at 08:19

    not sure what cdn is but it turned out to be a hidden menu. not sure why the theme comes with multiple menus for the home page. as feedback, i would remove that and let the user decide that.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2021 at 09:36

    Thanks for letting us know.
    Feel free to ask if you have any other questions

    Regards

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