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Ajax product categories doesn't work properly

This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

skld

Participant

January 8, 2021 at 13:37

Hello! I have problems with an elementor addon from xstore – the ajax product categories.

They are several problems:
1. Empty categories show all products and even twice duplicated.
2. I have only 2 published products on the website but in the section, one product is shown 3 times.
3. Sometimes the images won’t load.

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I’d be very thankful if you help here!

Please, contact administrator
for this information.

#267308 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0

5 Answers

skld

Participant

January 8, 2021 at 15:42

Plus I just noticed that the translation fails on the buttons. The same buttons are fine translated on the shop page. It fails to translate only in this section.

#267341 Copied

Olga Barlow

Support staff

January 9, 2021 at 16:03

Hello,

1), 2) Loop option causes the issue if you don’t have enough products in the list (only 3 for exaple) but set more products to show in options (4 for example) https://prnt.sc/wjrcjo So, disable that option if you don’t have enough products in that category.
3) Don’t see the mentioned issue https://gyazo.com/59428d92af07ed0c420106b845623cd9

4) Provide us with FTP access to your site to check the issue with the buttons translation for the Ajax tabs.

Regards

#267516 Copied

skld

Participant

January 11, 2021 at 16:03

Okay thanks

Please contact administrator
for this information.

#267813 Copied

Olga Barlow

Support staff

January 12, 2021 at 12:16

Hello,

Thank you. I have passed your issue with translation to our developers. I’ll inform you once they fix the problem.

Regards

#267960 Copied

Olga Barlow

Support staff

January 18, 2021 at 16:26

Hello,

Check the translation now.

Regards

#268985 Copied
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