Tabs display and ?wc-ajax=add_to_cart is very very slow

This topic has 15 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Al

  • Avatar: Al
    Al
    Participant
    January 9, 2021 at 09:41

    I have few issues after moving with the site to live
    1. Tabs display from the second tab takes long to load and doesn’t take the translated string as the first loaded tab
    2. Add to cart with simple product is not ending – there are no sales
    http://prntscr.com/wjl1lx

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Al
    Al
    Participant
    January 9, 2021 at 10:00

    To allow purchases I disabled the ajax option from the woocommerce setting
    http://prntscr.com/wjlecl
    there is a way to fix so I can use it back?

    Avatar: Al
    Al
    Participant
    January 11, 2021 at 11:57

    Do you have any direction how to solve this issue? the site is on air and the user experience is trouble due to eliminating using ajax for add to cart

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 11, 2021 at 19:07

    Hello,

    Take my apologies for the delay in answering.
    Check the FTP user and pass that you provided, we can’t connect to your server https://prnt.sc/wl6vjb Provide working FTP access to your site to proceed.

    Regards

    Avatar: Al
    Al
    Participant
    January 13, 2021 at 07:55

    Thank you and sorry it didn’t work

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 11:51

    Hello,

    Thank you. This time it works. I have passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Al
    Al
    Participant
    January 14, 2021 at 10:43

    Hi

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 14, 2021 at 10:57

    Hello,

    Take our apologies for the delay. We have a lot of requests these days but our issue is in the list of the developers’ tasks. We need more time to inform you about the solution. I’ll do my best to speed up the process.

    Rergards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 14, 2021 at 10:57

    Hello,

    Take our apologies for the delay. We have a lot of requests these days but our issue is in the list of the developers’ tasks. We need more time to inform you about the solution. I’ll do my best to speed up the process.

    Rergards

    Avatar: Al
    Al
    Participant
    January 15, 2021 at 11:14

    Hope to get some good news for the problem we are facing -:)

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 14:01

    Hello,

    Problem with translation is much deeper than we expected, unfortunately. So, we need to recode the Ajax tab element and it takes time. Our developers are working on it.

    Regards

    Avatar: Al
    Al
    Participant
    January 16, 2021 at 09:36

    I understand and appreciate your efforts
    there are two reported problem
    1. Simple product add to cart is not working if ajax on woocommerce product is enabled – and using it without I’m loosing all the off-canvas cart behaviour and the rest of the benefits of min-cart features -refer to original reported issue
    2. Translation for the ajax tabs

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 12:44

    Hello,

    Yes, both are in development.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2021 at 16:49

    Hello,

    Check the site now.

    Regards

    Avatar: Al
    Al
    Participant
    January 19, 2021 at 21:39

    Thank you so much, looks like new.
    Appreciate it

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The issue related to '‘Tabs display and ?wc-ajax=add_to_cart is very very slow’' has been successfully resolved, and the topic is now closed for further responses

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