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When I want to import a demo, it throws an error, can you help me?

This topic has 11 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Eliot Quispe

Eliot Quispe

Participant

January 14, 2021 at 15:14

When I want to import a demo, it throws an error, can you help me?

Please, contact administrator
for this information.

#268410 Copied Theme version: 7.2 WooCommerce version: last version

10 Answers

Olga Barlow

Participant

January 14, 2021 at 16:08

Hello,

What demo do you want to import? Could you, please, provide us with temporary WP Dashboard access to your site? We’ll try to help you.

Regards

#268426 Copied

Eliot Quispe

Participant

January 14, 2021 at 22:39

I just imported the theme now the problem is when I want to customize nothing changes

Please contact administrator
for this information.

#268480 Copied

Rose Tyler

Support staff

January 15, 2021 at 09:39

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#268506 Copied

Eliot Quispe

Participant

January 15, 2021 at 13:31

Nothing changes when you edit the footer logo less, this logo is always from your company
I don’t know if they can enter and see my site, maybe I installed the theme wrong

Please contact administrator
for this information.

#268553 Copied

Rose Tyler

Support staff

January 15, 2021 at 13:51

Hello,

I’ve enabled the Elementor for static blocks – https://prnt.sc/wol83q , so you can edit the footer now – https://prnt.sc/wol9mg

Also, you need to disable these plugins – https://prnt.sc/wolahk , because you imported demo version that was created using Elementor.

Regards

#268561 Copied

Eliot Quispe

Participant

January 15, 2021 at 16:35

Thanks I changed only now that when I customize the website, nothing changes on the home page but on other pages if it changes then I will send you some photos
photo 1: https://prnt.sc/wp5ce2
photo 2: https://prnt.sc/wp5hiq
photo 3: https://prnt.sc/wp5kk2

Please contact administrator
for this information.

#268602 Copied

Rose Tyler

Support staff

January 15, 2021 at 16:55

There is custom header for the Home page, go Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#268607 Copied

Eliot Quispe

Participant

January 22, 2021 at 13:23

Hello once again I ask for your help. When I change the logo to my website it changes all the pages except the store page changes I will send you some photos.
home page the logo is changed – https://prnt.sc/xg0y54
store page nothing changes – https://prnt.sc/xg12y2

Please contact administrator
for this information.

#269675 Copied

Olga Barlow

Participant

January 22, 2021 at 15:48

Hello,

Check the multiples headers and make sure that you changed the logo for both headers https://youtu.be/BpeXfzNwkOc

Regards

#269710 Copied

Eliot Quispe

Participant

January 22, 2021 at 16:32

yes I already did all that.
When I enter as administrator if everything is fine but I log out I enter as a client I get errors

Please contact administrator
for this information.

#269729 Copied
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When I want to import a demo, it throws an error, can you help me?

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