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Re: I cannot get a "green" secure padlock with my SSL certificate due to 2 fonts

This topic has 5 replies, 2 voices, and was last updated 4 years, 1 months ago ago by caladmedia

caladmedia

Participant

January 14, 2021 at 15:24

Hi,

I have recently bought the X Store WordPress theme and amongst other things, I am having an issue with securing a “green” secure padlock with my SSL certificate. Having checked the “whynopadlock.com” site and asking my hosting support, it would appear that the theme is “calling” the fonts via http as opposed to https.

Through my hosting account I have “forced” all content to go through https. I have even added a mixed content plugin and tested every variation of settings. But still the issues arise. I have also purged my cache as I have a CDN running to speed up the site. Below is the message from my hosting company:

“Hi Alex,

Thanks for getting in touch.

No worries, I can see there are some mixed content warnings in Chrome, specifically regarding the following font files which are being requested over HTTP:

http://rtid.co.uk/wp-content/fonts/lato/S6uyw4BMUTPHjx4wWCWtFCc.woff
http://rtid.co.uk/wp-content/fonts/lato/S6uyw4BMUTPHjxAwWCWtFCfQ7A.woff

These would just need to be changed to HTTPS

Best wishes,
Justin Ng”

I would appreciate some guidance on how to fix this please.

Thanks in advance.

Best regards,

Alex

Please, contact administrator
for this information.

#268414 Copied Theme version: 7.2.3 WooCommerce version: 5.6

4 Answers

Olga Barlow

Participant

January 14, 2021 at 16:10

Hello,

Could you, please, provide us with temporary WP Dashboard and FTP access to your site? We’ll check and help you.

Regards

#268427 Copied

caladmedia

Participant

January 15, 2021 at 11:03

Hi Olga,

See to the right, my login details as requested.

Thanks for your assistance on this. it is very much appreciated.

Best regards,

Alex

P.s If you need anything else, just let me know.

Please contact administrator
for this information.

#268519 Copied

Olga Barlow

Participant

January 15, 2021 at 16:33

Hello,

Check the font loading now.

Regards

#268600 Copied

caladmedia

Participant

January 18, 2021 at 11:52

Thanks Olga,

That seems to have done the trick. I appreciate your help with this.

Best regards,

Alex

#268917 Copied
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The issue related to '‘Re: I cannot get a "green" secure padlock with my SSL certificate due to 2 fonts’' has been successfully resolved, and the topic is now closed for further responses

Re: I cannot get a "green" secure padlock with my SSL certificate due to 2 fonts

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