Size chart - by Fredo - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Fredo
    Fredo
    Participant
    January 17, 2021 at 16:36

    Hi
    Is it possible to put the “Sizing guide” in specific products not globally.

    Thanks

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2021 at 16:47

    Hi,

    Yes, go to edit product > [8theme] Product Options > Size guide image

    Regards

    Avatar: Fredo
    Fredo
    Participant
    January 17, 2021 at 17:21

    Choosing the image is not the problem.

    If I activate size chart under “single product builder”, size chart show up under all products, that’s not what i want. I want it only to show under specific product. example under bracelets but not earrings.

    Avatar: Fredo
    Fredo
    Participant
    January 17, 2021 at 20:41

    Can you please reply to the support question?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 07:26

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

    The Size guide image can be uploaded in 2 ways: 1) global, for all products, via Theme Options 2) for a particular separately – Dashboard > Products > edit product > [8theme] Product Options – https://prnt.sc/x3qa2r
    There is no option to upload it for a category, like – all bracelets. If you looking for such functionality, submit a request here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Fredo
    Fredo
    Participant
    January 18, 2021 at 09:33

    Hi
    It doesn’t work, it’s not showing. Do I have to activate something from somewhere? I use single product builder.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 09:40

    Hi,

    Have you added the Size chart element into the content of product page?
    Provide temporary wp-admin and FTP access, we will check it more deeply.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Fredo
    Fredo
    Participant
    January 18, 2021 at 12:44

    if I add the size chart element into content of product page, i will show on all the products, am I wrong?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2021 at 12:58

    Hello,

    Yes, it will be shown on all the products if you add the Size guide element to single page layout and upload the size guide image.

    Regards

    Avatar: Fredo
    Fredo
    Participant
    January 18, 2021 at 15:04

    Hi
    So how to do I fix so it doesn’t show on all pages when i use single page layout?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2021 at 22:24

    Hello,

    Do you want to show size guide for some products only?

    Regards

    Avatar: Fredo
    Fredo
    Participant
    January 19, 2021 at 09:27

    Yes that exactly what I want to achieve but I don’t know how.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2021 at 13:50

    Hello,

    In this case add the Size guide element while using the single product builder but don’t upload image there. Then upload individual images for the products using product options https://prnt.sc/x3qa2r
    In this case, you will get size guide not for all the products but only for those where you uploaded the image.

    Regards

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Size chart’' has been successfully resolved, and the topic is now closed for further responses

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